Privacy Policy

This Privacy Policy explains how TechVista Appliance Repair (we, us, or our) collects, uses, and shares information about you when you visit our website or interact with us through a service request form, phone call, or any other means. By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

Information We Collect

We collect personal information that you provide directly to us, such as when you request a service call through our website form or contact us by phone. This information may include your name, phone number, email address, and any other details you choose to share.

In addition to the information you provide manually, we also collect non-personal browsing data through cookies or web beacons, which helps us improve user experience on our website. This data includes general information such as your browser type, pages visited, and the duration of your visit.

How We Use Your Information

We use the information collected to facilitate and improve our appliance repair services. Specifically, this includes contacting you via phone, email, or text for service-related purposes. We may also use your information for internal purposes such as auditing, data analysis, and research to improve our services.

Information Sharing Practices

We may share your personal information with trusted partners who assist us in providing services to you. These partners are obligated to safeguard your information and can only use it for the purposes of assisting us with our services.

Legal Terms and Limitations

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. In the event of any claims arising from your use of our website or services, you agree that the maximum compensation will be limited to $100.

Both parties agree to bear their own legal fees and expenses in the event of a dispute.

Opt-Out and Additional Information

If you wish to opt-out of communications from us or our partners, or if you have any questions or concerns about this Privacy Policy, please contact us by calling (408) 300-7389.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of this page. Your continued use of the website after any modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

This Privacy Policy complies with applicable U.S. laws regarding the protection of personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.